Marketing and Business Development Team
Carla Werner is a customer relations specialist for BSM Consulting based in its Incline Village, Nev. headquarters.
In this role, Ms. Werner provides support for the Certified Patient Service Specialist® (CPSS) program and BSM Connection for Ophthalmology®. For the CPSS program, she is responsible for managing customer outreach, overseeing certification and recertification of CPSS applicants, and enhancing program utilization through practice and applicant engagement. For BSM Connection, Ms. Werner assists with membership renewals and regular program reporting.
Prior to joining BSM, Ms. Werner worked in project management in the publishing industry for tourism publications. In that role, she managed advertiser and vendor relationships, updated the internal team on project status, and supported the sales team.
Ms. Werner graduated magna cum laude from Ashford University in Clinton, Iowa, with a Bachelor of Arts degree in public relations/marketing. She has been a dedicated BSM team member since 2017.