Wednesday, November 23, 2016, 8:45 AM
BSM senior consultant — and cancer survivor — Lisa Peltier carved few moments out of her busy work and life schedule to thoughtfully reflect on what she is thankful for this holiday season. Continue reading to learn what (or rather who) Lisa is grateful for these days.
Wednesday, November 30, 2016, 9:00 AM
BSM's consultants and staff were busy over the past few months, authoring numerous articles for a variety of respected industry magazines on everything from leadership transition to staff telephone etiquette. Here is a roundup of at what the BSM experts had to say (in writing).
Wednesday, November 16, 2016, 8:30 AM
BSM Consulting is thrilled to announce the addition of Laurie K. Brown to the team. Laurie, a longtime ophthalmic practice administrator, is BSM's newest senior consultant. Continue reading to learn more.
Wednesday, November 9, 2016, 9:00 AM
"Keep your message simple." This is just one of eight tips that BSM senior consultant Laura Baldwin offers to ensure you communicate effectively in your medical practice. Learn all the tips here.
Wednesday, November 2, 2016, 9:00 AM
Our Certified Patient Service Specialist® (CPSS) program recently hit a major milestone — 2,000 certificants. Learn how this program has steadily grown and evolved since its inception.