Wednesday, October 11, 2017, 9:00 AM
To put patients at ease, it's important for ophthalmic staff to adequately credential practice physicians. Continue reading to learn what to say and what points to make to properly position your physicians.
Wednesday, September 20, 2017, 9:00 AM
It takes a lot of up-front, behind-the-scenes work to successfully hold a well-organized and productive off-site team meeting. Learn what you need to do here.
Wednesday, September 13, 2017, 9:00 AM
During a recent Cataract & Refractive Surgery Today magazine roundtable discussion on private equity in ophthalmology, our own Bruce Maller shared his insight and expertise on this hot topic. Read what he said here.
Wednesday, September 6, 2017, 9:00 AM
To attract and retain the best employees possible, provide them with what they really want — fair compensation, achievement opportunities, and recognition. Continue reading to learn more.
Wednesday, August 2, 2017, 9:00 AM
As an increasing number of physicians approach their retirement years, many are grappling with how to exit gracefully. What they need is a tailored succession plan. Learn how to build one here.
Wednesday, July 19, 2017, 9:00 AM
One of the best ways to accurately assess where you are today in your career — and how to get to where you want to be tomorrow — is by conducting a SWOT (strengths, weaknesses, opportunities, threats) analysis. Learn how to conduct your own personal SWOT analysis here.
Wednesday, July 12, 2017, 9:00 AM
Providing support to a patient who has just received bad news can be a sensitive and uncomfortable task, but there are ways to make the best out of a difficult situation. Learn what to do here.
Wednesday, June 28, 2017, 9:00 AM
The telephone is one of the most unheralded — but most important — communication tools in a medical practice. To learn if your practice is using this valuable tool properly, click here.
Wednesday, April 19, 2017, 9:00 AM
"Develop a clear path for grievances." This is just one of several tips that BSM senior consultant Elizabeth Holloway offers to stop serious HR issues from developing in your practice. Learn all the tips here.
Wednesday, March 15, 2017, 9:00 AM
Couldn't make it to Prague to catch BSM President and CEO Bruce Maller's speech at the Allergan Medical Institute International Meeting? No problem. Read what he told the audience here.