Wednesday, January 30, 2019, 9:00 AM
Today’s fluctuating market naturally results in unforeseen opportunities and challenges. Help your organization achieve future success by using the elements outlined here to create an effective contingency plan.
Wednesday, November 7, 2018, 9:00 AM
Select BSM Connection® members recently completed a Hot Topics Survey about the EHR and EPM systems they use in their practice. In this post, BSM Senior Consultant Elizabeth Holloway breaks down the survey results.
Wednesday, March 14, 2018, 9:00 AM
Patient anger and frustration happens, even in the best practices. Click here to learn how to turn these undesired episodes into positive situations for both the patient and practice.
Wednesday, October 11, 2017, 9:00 AM
To put patients at ease, it's important for ophthalmic staff to adequately credential practice physicians. Continue reading to learn what to say and what points to make to properly position your physicians.
Wednesday, April 19, 2017, 9:00 AM
"Develop a clear path for grievances." This is just one of several tips that BSM senior consultant Elizabeth Holloway offers to stop serious HR issues from developing in your practice. Learn all the tips here.