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Opening a dialogue is sometimes difficult. 
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Employee Satisfaction

You get that connecting with staff is important, but finding the time can difficult, or perhaps you have a large staff that makes personal contact hard to achieve. We can help you demonstrate your commitment to your employees by launching a satisfaction survey. Our team gathers the feedback, helps you focus on your most impactful areas of opportunity, and creates an action plan for post-survey next steps.

Online Patient Satisfaction

Providing an outlet for patient feedback is critical to any successful practice. With 24/7 access for you and your patients, our easy-to-use interface provides a forum to help you better understand your patients' experience, and compare that experience to our database of practice scores from across the nation.

Employee Salary Scale

We help you take the guesswork out of staff salary ranges by providing a customized wage scale for every position in your practice, optical, and/or ASC. The BSM Employee Salary Scale program provides comparative data specific to the eye care industry, and regionally adjusted to reflect the location of your practice.