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We’re not your ordinary consultants.

Over 40 years of providing clients with business management tools and resources for better business decisions.

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Health care business management is complicated. We can help.

In 1978, Bruce Maller founded BSM Consulting with one goal in mind — to provide clients with business management tools and resources needed to enhance their ability to make better business decisions. 

Since then, we have continually furnished expert assistance to an ever-expanding list of clients in the health care industry, earning an international reputation as one of the foremost health care consulting firms. Our mission has and will always be to provide high-quality, cost-effective business management consulting, tools, and resources to our clients.

"What ultimately differentiates us from others is the degree to which our clients implement the things we agree to in the consulting engagement."

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Bruce Maller

Founder & Past CEO of BSM

Meet Our Board of Directors

Click to meet the leaders responsible for guiding the future of BSM.

Meet the Board

Meet Your Trusted Team of Experts

Executive Leadership

Judy Williams Judy Williams Principal, CPC President & CEO

Regina Boore Regina Boore Principal, MS, BSN, RN, CASC Executive Vice President,
Progressive Surgical Solutions

Consulting Team

Laura Baldwin Laura Baldwin Principal, CPC, ELI-MP, RN Senior Consultant,
Leadership Development
Recruitment Services
Crissy Benze Crissy Benze MSN, BSN, RN Senior Consultant,
Progressive Surgical Solutions
Laurie Brown Laurie Brown MBA, COMT, COE, CPC, CPMA, LSSYB Senior Consultant,
Billing, Coding & Compliance
Dixon Davis Dixon Davis Principal, MBA, MHSA Senior Consultant

Cyndi Krause Cyndi Krause BSN, RN, CRNO Senior Consultant,
Progressive Surgical Solutions
Kirk Mack Kirk Mack COMT, COE, CPC, CPMA Senior Consultant,
Billing, Coding & Compliance
Andrew Maller Andrew Maller Principal, MBA, COE Senior Consultant

Elizabeth Monroe Elizabeth Monroe Principal, COE, CPSS, PHR Senior Consultant

Glenn Morley Glenn Morley Senior Consultant,
Medical Aesthetics
Peggy Russo-Smith Peggy Russo-Smith BSN, RN, SMQT Consultant,
Progessive Surgical Solutions
Vanessa Sindell Vanessa Sindell MSN, BSN, RN Senior Consultant,
Progressive Surgical Solutions
Debra Stinchcomb Debra Stinchcomb MBA, BSN, RN, CASC Senior Consultant,
Progressive Surgical Solutions
Maureen Waddle Maureen Waddle Principal, MBA Senior Consultant

Jordan Nelson Jordan Nelson Vice President,
Transaction Services
Michael Foote Michael Foote Director,
Recruitment Services
Betsy Gratner Betsy Gratner Manager,
Recruitment Services
Brittney Irwin Brittney Irwin COT Associate Consultant,
Billing, Coding & Compliance

Client Education Services

Emily Whitley Emily Whitley Principal, MBA Senior Director,
Client Education Services
Haley Weik Haley Weik Manager,
Curriculum & Content
Dane Viel Dane Viel Manager,
Client Education Services
Margaret Moran Margaret Moran Senior Specialist,
Publication Services
Alex Blevins Alex Blevins Senior Content Specialist,
Publication Services
Carla Werner Carla Werner Specialist,
Client Education Services
Amy Gomez Amy Gomez Specialist,
Client Education Services
Savannah Cordova Savannah Cordova Specialist,
Client Education Services

Client Support Services

Kellie Wynne Kellie Wynne Principal Senior Director,
Client Support Services
Courtney Leonis Courtney Leonis Director of Operations,
Progressive Surgical Solutions
Chandra Adams Chandra Adams Manager,
International Operations
Christina Blamire Christina Blamire Manager,
Transaction Services
Client Support Services
Diedre Emerson Diedre Emerson Manager,
Billing, Coding & Compliance
Client Support Services
Megan Weiss Megan Weiss Manager,
Client Support Services
Ally Pusich Ally Pusich MBA Project Manager,
Transaction Services
Client Support Services
Phyllis Billington Phyllis Billington CPSS Senior Specialist,
Client Support Services
Hanna Russell Hanna Russell Senior Specialist,
Client Support Services
Jenni Peterson Jenni Peterson Senior Specialist,
International Operations
Lyn Crisologo Lyn Crisologo Senior Specialist,
Progressive Surgical Solutions
Shaylin Childs Shaylin Childs Specialist,
Billing, Coding & Compliance
Elise Thacker Elise Thacker Specialist,
International Operations
Blair McCool Blair McCool COA, CRCS, OSC Specialist,
Billing, Coding & Compliance

Corporate Accounts

Edward Wynne Edward Wynne Principal Senior Director,
APC Ops & Financial Benchmarking
Annamarie Kayton Annamarie Kayton MA Manager,
APC Operations
Amy Klink Amy Klink Senior Specialist,
Content Management
Halezka Mullenbach Halezka Mullenbach MS Senior Specialist,
APC Operations
Brent Richwood Brent Richwood Specialist,
APC Operations
Erin Parks Erin Parks MBA Specialist,
APC Operations

Financial Analysts

Lisa Burt Lisa Burt Senior Analyst,
Financial Benchmarking
Dan Brown Dan Brown Senior Analyst,
Financial Benchmarking
Stacy Greenwood Stacy Greenwood Senior Financial Analyst,
Transaction Services
Austin Crosson Austin Crosson Senior Financial Analyst,
Transaction Services
Steffanie Brockovich Steffanie Brockovich MBA Analyst,
Financial Benchmarking
Jeff Pencek Jeff Pencek MBA Analyst,
Financial Benchmarking

Business Operations

Patti Towns Patti Towns Director,
Finance & Accounting
Barb Collier Barb Collier Senior Specialist,
Accounting

Want to be a part of our extraordinary team?

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